In Auckland’s competitive rental property market – being turned down can be discouraging. You could be competing against a number of other potential tenants for the same place. Is it time for you to think outside the square?
You need to make a good impression on who is doing the viewing if you are to secure the rental property you want. It could be a private landlord, a letting agent or a property manager that you will deal with.
There are many advantages to a property owner using a property management company. So you could be dealing with a property manager from a property management company, rather than with the landlord.
The property manager does the reference, credit and background checks, and in due course provides the owner with their opinion.
At each viewing you attend, there may be a number of potential tenants there. You should make yourself known to the agent by introducing yourself. This is irrespective of how busy the viewing is.
Before the Viewing:
- Make use of systems such as Viewing Tracker on Trade Me.
- Familiarise yourself with the location of the property, and pre-plan which route you intend to take. To ensure you arrive on time, take traffic into account.
- Pay attention to what to wear at the open home and the first impression you will create.
- If dealing with an agent – obtain a tenancy application form beforehand if possible. You may be able to download one from the company’s website.
- Fill out the application form before the viewing, and ensure you have a copy of your photo ID.
- Put together a tenancy resume or similar, and include a photo.
The open home is usually the first time the property manager will have seen or dealt with any potential tenants. It is vital you make a good first impression.
At the Open Home:
- Be on time, and if you can turn up a little early. If you are running a little late – it is courteous to let the property manager know. Call or send a quick SMS if you are running behind time.
- Introduce yourself to the property manager. This is really important if there is a lot of interest in the property, or if it is in a sought after location.
- Be sincere and honest, and communicate well.
- If you could see yourself living at the property – let the property manager know you will put in an application. Do what you say by following through.
- If there is a viewing sheet at the property – fill it out. You could be added to their office database and contacted about other available properties. If unsuccessful for this property, you could be considered for another.
- Resist the urge to openly criticise the property. If it really doesn’t suit then you shouldn’t apply. If the agent asks for your honest feedback – you should give your view without being overly critical.
- If you pre-completed the application form – hand it to the property manager at the viewing together with a copy of your photo ID. If you are from overseas you could use your passport as ID, and include a copy of your visa conditions.
After the Open Home:
- If you emailed your application – follow up with the property manager by calling to confirm they received it. Sometimes emails can go straight into junk mail, particularly those with attachments. It is good practice to double check your tenancy application has been received.
- Refrain from calling the property manager every few hours for an update. Property managers can be incredibly busy, and it can be very off-putting if a potential tenant is overzealous.