How to Get Noticed when Applying for a Rental Property

In Auckland’s competitive rental property market – being turned down can be discouraging.  You could be competing against a number of other potential tenants for the same place.  Is it time for you to think outside the square?

You need to make a good impression on who is doing the viewing if you are to secure the rental property you want.  It could be a private landlord, a letting agent or a property manager that you will deal with.

There are many advantages to a property owner using a property management company.  So you could be dealing with a property manager from a property management company, rather than with the landlord.

The property manager does the reference, credit and background checks, and in due course provides the owner with their opinion.

Top Tenant Tips

At each viewing you attend, there may be a number of potential tenants there.  You should make yourself known to the agent by introducing yourself.  This is irrespective of how busy the viewing is.

Before the Viewing:

  • Make use of systems such as Viewing Tracker on Trade Me.
  • Familiarise yourself with the location of the property, and pre-plan which route you intend to take.  To ensure you arrive on time, take traffic into account.
  • Pay attention to what to wear at the open home and the first impression you will create.
  • If dealing with an agent – obtain a tenancy application form beforehand if possible.  You may be able to download one from the company’s website.
  • Fill out the application form before the viewing, and ensure you have a copy of your photo ID.
  • Put together a tenancy resume or similar, and include a photo.

The open home is usually the first time the property manager will have seen or dealt with any potential tenants.  It is vital you make a good first impression.

At the Open Home:

  • Be on time, and if you can turn up a little early.  If you are running a little late – it is courteous to let the property manager know.  Call or send a quick SMS if you are running behind time.
  • Introduce yourself to the property manager.  This is really important if there is a lot of interest in the property, or if it is in a sought after location.
  • Be sincere and honest, and communicate well.
  • If you could see yourself living at the property – let the property manager know you will put in an application.  Do what you say by following through.
  • If there is a viewing sheet at the property – fill it out.  You could be added to their office database and contacted about other available properties.  If unsuccessful for this property, you could be considered for another.
  • Resist the urge to openly criticise the property.  If it really doesn’t suit then you shouldn’t apply.  If the agent asks for your honest feedback – you should give your view without being overly critical.
  • If you pre-completed the application form – hand it to the property manager at the viewing together with a copy of your photo ID.  If you are from overseas you could use your passport as ID, and include a copy of your visa conditions.

After the Open Home:

  • If you emailed your application – follow up with the property manager by calling to confirm they received it.  Sometimes emails can go straight into junk mail, particularly those with attachments.  It is good practice to double check your tenancy application has been received.
  • Refrain from calling the property manager every few hours for an update. Property managers can be incredibly busy, and it can be very off-putting if a potential tenant is overzealous.

Get in touch with Quinovic Property Management Parnell

Auckland’s New Property Millionaires

The residential rental housing market is seldom dull.  What an eventful few weeks we have had!

Did you check the new Auckland property revaluations recently?  On the first day of online access 120,000 people checked 10.3 million Auckland Council property revaluations.

Auckland Council pre-empted a lot of increases.  They announced the average house price rose 46% to $1.076 million since the previous revaluation three years ago.

In June 2018 Auckland Council sets its new rate level.  It will be clear then how these increases translate into rent increases.  It is likely we will see upward pressure on residential rents.  Property owners and investors will attempt to maintain equilibrium in their rental returns.

Those new revaluations may already be out of date

Most property owners are aware the Auckland housing market has been cooling.  It also means it is likely some properties may be worth less than their new revaluation.

Real Estate Institute of New Zealand (REINZ) figures released for year ending October 2017 state the Auckland median property sales price fell 3.2% year-on-year to $850,000. This is the biggest fall since December 2010, and the lowest median price in the last 16 months.  Yet it might not be as grim as it first seems.

There has been a glut of apartment sales in what was the old Auckland City Council area. This brought down the median value for the whole Super City region.  And it depends on how you measure “price”.  REINZ also do another calculation using a House Price Index (HPI) formula.  For the Auckland City legacy area, this only resulted in a decrease of 0.8% year-on-year.  HPI looks at the mix and value of the properties sold, not sales price alone. This makes an allowance for all those apartments.  Feeling better?

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Hold Don’t Sell

The slowing down of Auckland residential property sales has seen a lot more properties which didn’t achieve an acceptable sales price, convert to rental properties.  Depending on property equity, many reluctant landlords with a well-managed rental were surprised at the achievable returns.

Quinovic Property Management Parnell offers free residential rental appraisals.  You might be surprised at what you can achieve.  Get in touch with Kerry Kirwan to discuss your circumstances by clicking on the link below:

Contact Kerry Kirwan at Quinovic Parnell for a Free Rental Appraisal

It’s not always smooth sailing being a residential property landlord.  In November 2017 the Dunedin District Court overturned a ruling known as the Vic Inglis Tenancy Tribunal decision.  The Tribunal ordered Vic Inglis, the rental property owner, to refund his former tenant over $10,000 in rent.  This was due to having non-compliant alterations in his rental property.  Common sense prevailed.  The District Court ruled that although the technical breach was “unlawful”, as the tenant had not suffered from the breach, she must pay back the sum she had received.

Where a rental property has no full Code of Compliance sign-off, Tenancy Tribunal adjudicators will be able to base their rulings on the degree of unlawfulness and harm caused to tenants.  This should help ensure that resolutions are fair to all parties.

We say landlords should ensure their rental property complies with all building regulations and not knowingly take risks.

On a Positive Note for Tenants

Housing Minister, Phil Twyford, announced Government plans to pass the Healthy Homes Guarantee Bill by Christmas.  Insulation requirements will be compulsory from 2019.  At Quinovic Parnell we have been talking to our rental property owners about insulation requirements for some time.

The Labour Government has indicated there will also be minimum standards for heating which is likely to be in the form of heat pumps.  Confirmation of insulation and heating requirements will be within six months of the Bill enacted.

Tips from Quinovic Parnell to Help Prevent Your Christmas Gifts Being Stolen

The festive season can be the time of year when thieves target your presents – both in your home and vehicle.  With the warm weather we tend to get out and about more.  There’s invitations and celebrations this time of year too – so you could be leaving your home unattended more than usual.

We thought now would be the perfect time to offer you some tips.  They apply to home owners and tenants of rental properties:

  1. Keep Valuables Out of Sight in Your Car:  When out Christmas shopping ensure valuables and gifts are out of sight.  In the Christmas rush it can be easy to put everything on the back seat and rush to the next store without a moment’s thought.  Use your boot or parcel shelf.  Check gifts and valuables are out of sight and ensure you lock your car if you need to leave it unattended.
  2.  Place Your Gifts Out of Sight Until Christmas Day:  Put off placing your gifts under the tree until as close to Christmas Day as possible.  It’s a good idea to close the curtains so all presents are out of sight.
  3. Store Valuable Items in a Secure Place:  Make sure your valuable presents are away in a lockable cupboard, stored in a bedroom or in a secure locked garage.
  4. Keep Boxes and Receipts Out of Sight:  Your boxes and receipts should be out of sight from prying eyes and we suggest making sure they aren’t visible through windows.
  5. Get Your Online Gifts Delivered Elsewhere:  Online shopping is more and more popular.  Get your online gifts delivered to an address where someone is there all day, or at your workplace.
  6. Avoid Placing Gifts in One Place:  While it’s tempting to store all your gifts in one place, it’s a good idea to store them in multiple areas in your home.
  7. Be Careful How You Dispose of Packaging from Expensive Items:  With so many great offers around the festive season it can be the perfect time to buy a big ticket item or upgrade the television.  Take your packaging away for recycling to the local refuse centre, or break or rip it into smaller pieces which are unable to be identified.

We hope our tips have helped you to enjoy your festive season.

Quinovic Property Management Parnell Tips

Managing Your Residential Rental Property:

The clouds are forming.  Anyone involved with managing residential property needs to understand this.

Housing was a key issue in the recent election and we have a new coalition government.  Changes are definitely coming.  They have indicated that renting will be more stable and healthy for families.  So changes are most definitely coming!

Are you aware of recent past changes to your responsibilities as a landlord?  The big issue last year was smoke alarms and all home/apartments should be meeting the standards.  Make sure you know how this applies to your property.

Changes to the rules about insulation are compulsory from 1 July 2019.  Savvy landlords are looking to meet these standards sooner rather than later.  They know there are only a limited number of quality insulation installers available.

Some landlords have left things to the last moment.  It is likely costs will increase as installers struggle to finish all work by the deadline.

What should you be doing right now?  If you are a first-time landlord make sure you get a Landlord Pack from Tenancy Services.  Under the Residential Tenancies Act 1986 it will tell you:

  • What protections and responsibilities you currently have
  • Tell you how to lodge a bond
  • How to keep track of rental payments
  • How to go about selecting good tenants and what you can do if your tenant breaches tenancy law

Landlords and tenants must both respect “quiet enjoyment.  Are you aware of the responsibilities you have towards your property’s neighbours?  Do you let your tenants know about their responsibilities?

What about your responsibilities for locks, security, repairs and damage?  Experienced landlords would be wise to ensure their practices are up-to-date and robust.

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And then there’s the rental property insurance minefield.  Are you aware of how your insurance policies work and what they cover (and don’t cover).  This includes requirements for regular inspections, detailed property reports and relevant photos.

Moving forward, what can you expect?  Healthy homes are warm and dry.  You need to make sure your rental property is well-ventilated and has heating.  Our view is that over time a heat pump will be the least standard.

A Warrant of Fitness for rental properties will likely soon be essential.  It would cover ventilation, insulation and heating requirements.

Your future options.  The reality of being a landlord is you are running a business with its risks as well as rewards.  Being a landlord is no longer a hobby or part-time job.

At Quinovic Parnell it is our job to keep up with what is happening in all aspects of property management.  Our expertise allows us to help our owners plan ahead and maximise investment return.

Our knowledge and experience allows us to assist our rental property owners mitigate risk
With proven systems in place we check and report on all compliance areas affecting your property and tenants.

Talk to Quinovic Parnell about partnering with us.  We are your specialists in residential property management.  We commit to looking after you and your property with both care and return.

Get in touch with Kerry from Quinovic Parnell today about us managing your Auckland residential property:

Get in touch with Quinovic Property Management Parnell

Tips for Rental Property Investors

Property investing can be a risky business.  Follow our tips to maintain a long-term reliable rental income from your investment property.

Purchase Quality Fixtures & Fittings

Under-budgeting, and purchasing low quality appliances is a mistake many property owners make.  Low quality fixtures, fittings and appliances often require regular maintenance more frequently, and need to be replaced after a much shorter period.  This causes the cost to be more expensive than if a quality item was purchased in the first place.

Tenant-Landlord Relationships

Maintaining a professional relationship with your tenants is a great way to encourage them to stay longer and take good care of your property, helping maintain a reliable rental income.  Good communication and goodwill goes a long way in maintaining good landlord-tenant relationships.  Tenants generally expect enquiries and requests to be answered in a timely manner, and appreciate you being friendly and co-operative – remember goodwill reflects goodwill.

Preventative Repairs

Does the roof need to be repaired?  Are the windows leaking?  Is the property secure?  Look out for any preventative repairs required during property inspections to reduce the occurrence of damage over time.

Investing Badly During Renovations

When landlords decide to invest in a rental property it’s often with the goal to increase its rent income and tenant demand.  Yet all too often people fail to invest in quality products that will earn profits in the long-term.  Though it’s tempting, try to avoid cheap, low quality paint, wallpaper, carpets and tiles.  These have a habit of wearing out quickly.  Discerning tenants look for better quality and you may be cutting some of the best tenants out of your market.

Quinovic Property Management Parnell Gives Tips for Rental Property Investors

Price-Rent Ratio

Don’t make the mistake of sealing the deal and purchasing investment properties without fully understanding the financial situation.  Take the time to first consider what the cash flow will be, how the property will help your financial position, and what initial maintenance may need to be done to attract good tenants.  Analyse the gross yield and net yield of the property, then calculate what you will earn after all the costs are taken into account.  You may even find the property isn’t as profitable as you first assumed.

Managing the Property

Managing properties is more than just being available to answer tenant calls all day every day.  Make sure you keep on top of the paperwork too.  Often we hear about landlords who let rent arrears get out of control with thousands owned.  A simple spreadsheet and swift contact with the tenant can help you keep on top of rent arrears, maintenance costs, endings of tenancies, help you measure the financial success of the property, and remind you when the rent value can next be looked at.  Thus creating a less stressful investment and a more confident investor.  Another common mistake made by self-managing landlords is the avoidance of properly checking and recording the condition of a property, at the beginning and end of each tenancy, and at regular property inspections, then letting damage go by without claiming the repair cost from the tenant.

Find Out More

To find out more about property management get in touch with Quinovic Parnell – experts in property care and return.  Click on the link below:

Get in touch with Quinovic Property Management Parnell

Are You Satisfied with Your Auckland Property Manager?

We often hear stories from property owners who pass their Auckland rental properties over to us after a bad experience with their previous property manager. Today we share with you some of the feedback we receive from our satisfied property owners and Quinovic Parnell tenants:

  • “Wonderful professional service – 100%.”, G.A., Parnell
  • “Gordon is very professional and always contactable – 100%.”, A.G., Parnell
  • “I am very happy with the service and communication – 10 out of 10.” J.H., New Lynn
  • “Professional management, only escalates things to me when necessary;  I have no need to get involved – 100%.” D.V., West Harbour
  • “Gordon has been helpful and professional – 9 out of 10.” C.D., Remuera

Quinovic Property Management Parnell Satisifed Owners and Tenants

  • “I would like to express my appreciation for the excellent service you have provided as my property manager.  I appreciate your friendly and efficient professionalism every time we communicate about my tenancy.  I commend and recommend you to everyone I meet.” V.T., One Tree Hill
  • “Lynette has been thoroughly professional and very helpful in dealing with my tenancy.   Her level of service was not something I have previously encountered as a tenant and 2 or 3 minor issues have been dealt with very quickly and unobtrusively.  Regular inspections were notified well in advance and carried out with no disruption.  Lynette is just the person you’d want to be dealing with.” A.M., Parnell
  • “I just wanted to thank you for being incredibly accommodating.  Thank you for being such a wonderful landlord over the past two and a half years – it has been a pleasure.  We both really appreciate all you have done.” TMR, Parnell

How good is the feedback you are giving to your Auckland property manager?  Follow the link below to get in touch with Quinovic Property Management in Parnell today:

Quinovic Property Management Parnell

 

Keeping Your Rental Property in Good Shape

There is already a lot going on for residential property investors when it comes to maintaining their properties to an acceptable standard.  Are you aware there big changes?

From 1 July 2019 all rental properties are required under legislation to have ceiling and underfloor heating, with EECA, the government agency responsible for energy efficiency and conservation, being tasked to promote the government’s Healthy Homes Programme.  Investors who own rental properties need to stay up to date with their legal obligations, EECA’s websites are definitely worth reading.

Below are a couple of links to websites you could check out:

Setting up your rental property in advance of this increasing compliance focus gives a strong foundation for not just keeping it in good shape, but also in protecting those who live in it, and you as their landlord.  There will always be a cost to do this, however if ignored the cost can be much greater.

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There are obvious day-to-day things that are front of mind when it comes to a healthy home including:

  • Keeping your home warm and dry
  • Saving on power bills, etc

However, there are less obvious aspects that can be overlooked, especially after a property has been rented for some time.  No one wants to wake up to the news that their property has been the cause of a tragedy.

Here at Quinovic Property Management Parnell, we take our responsibilities to look after our tenants very seriously, and this includes having robust systems in place to make sure ongoing maintenance is taken care of, such as:

  • Electrical and gas work is properly certified
  • Appliances are serviced regularly
  • Heat pumps are cleaned regularly
  • Chimneys are checked and swept regularly
  • Smoke alarms are checked and serviced
  • Insulation meets the required standards

As well as the primary focus being the safety of tenants and their families, our maintenance programmes reduce the risk for landlords, including where there are any insurance claims, that these are approved.

For more advice or information about our residential property management services, follow the link below to get in touch with Quinovic Property Management Parnell:

Quinovic Property Management Parnell

Rental Properties that Accommodate Pets in Hot Demand

Allowing tenants with pets in your rental property can be a great opportunity for an astute landlord, as long as there are clear rules and boundaries up front.

Quinovic Property Management Parnell can help you to make the correct decisions for tenant and pet selection.

pet friendly rental properties

Some important considerations:

    1. Review your rental property and ensure what you are offering will be suitable for pets, and what type.
    2. Do you have a fully fenced property?  Do you have pet doors?  Do you live on a main road?  Will the home suit inside pets only, or can you cater for both inside/outside dogs/cats?
    3. What are the regulations for your apartment, townhouse or investment home?  Make sure you meet the requirements and know them before you enter into a tenancy agreement.
    4. Tenants and pets both need to be reviewed.  Make sure you check the references of the tenant but also meet the pet (especially dogs) to ensure you are comfortable with how it interacts with the owner.  If you are unsure of the breed of the animal, do your homework to ensure they will be suitable for your home.
    5. Most tenants with pets tend to be very grateful that you are considering them.  They still need to be checked, and you need clear rules around what you will and will not agree to.  You should record these clearly in the tenancy agreement and it should be signed by both parties at the start of the tenancy.
    6. Ask for a photo of the pet for your records, and a reference from someone who knows the animal.
    7. It is very important you have good property condition photos at the beginning of the tenancy, and you do regular inspections and reports to ensure you have robust records of any damage to the property, gardens, furniture etc.  Address issues before tenants leave as the bond may be insufficient to cover damage to carpets or walls from an inside pet.
    8. Marketing of the property should include what you see are the selling points such as secure, fully fenced backyard.  Highlight what would attract a tenant/pet owner, making sure you target what they could be looking for in the rental property.
    9. Be clear about what you are offering and agreeing to before the tenant moves in.  Record everything in the tenancy agreement including number of animals, type, name and whether they are to be inside or outside.  Do your homework!
    10. Get a bond for the property (four weeks minimum).  At Quinovic Parnell we also ask for an additional pet surcharge.  This is payable at the start of the tenancy and recorded in the tenancy agreement.  This covers deodorising of carpets and soft furnishings, and a commercial clean of the property at the end of the tenancy.  Further damage the pet may cause would need to come from the bond if necessary.

Follow the link below to get in touch with Quinovic Parnell about us managing your Auckland rental property:  Quinovic Parnell

Are You a Reluctant Landlord?

You marketed your home for sale, it didn’t sell at your price – now you want to move on

Auckland property sales appear to have slowed.  At Quinovic Parnell  we are seeing frustrated vendors turning to the rental market when their property hasn’t sold for the expected price.

Many of these property owners are frustrated and disappointed.  They have gone through the sales process, and the effort required – both physically and emotionally.  Often they have moved on in their minds from owning the property and are having to rethink what to do.  They may have already purchased another property, and visualise being there.

Can you fully embrace an entirely new way of thinking from home owner to property investor, and treat it like a business?  You could rent your home out until the Auckland property market supports a good sale.

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Perhaps you have decided to go ahead and become a landlord.  Our professional experience and expertise in residential rental property is critical to making sure you get things right.

Here are some of the things that anyone considering becoming a landlord needs to think about.  All good reasons to have experts who deal with these each day do the work for you:

  • Your legal obligations
  • Letting, tenant screening, acceptance, bond collection and lodgement
  • Professional distance when managing the relationship with tenants
  • Rent collection
  • Repairs and maintenance
  • Rental appraisal and rent increases
  • Regular inspections
  • Advertising and marketing
  • Record keeping

Do you have the time to deal with situations when they arise?  We do!  We have the time and the experience to do the important things that ensure the best care of your property, and the best return.

Get in touch with Kerry Kirwan today to discuss us managing your property:

  • P:  09 373 4353
  • M:  0220 108 005

Quinovic’s Top Reasons to Move into an Apartment

The Auckland apartment market is growing, and each month we are offered more options to buy.

Is it time to review the pros and cons of moving into an apartment?

Key Questions You Should Ask Yourself:

  1. If I was to downsize from the family home and move into an apartment – could I keep the family home and rent it out?  What would the rent be and whom should we use to manage the home?
  2. What if I sold the family home and with those funds could I buy maybe one or two apartments and also have enough to buy another townhouse or apartment for myself?
  3. Or maybe I move into the holiday bach and rent out my new investment apartments/townhouse or home? What if I sold the family home and with those funds could I buy maybe one or two apartments, and also have enough to buy another townhouse or apartment for myself?

Auckland apartment lifestyle, rental property, Quinovic Parnell, Quinovic property management

  • Location, Location, Location:  Apartment living is all about your location – moving into the city or its fringe, will give you easy access to public facilities like libraries, art galleries, town hall, theatre and public transport.
  • More Affordable:  Your apartment can be more affordable – even with a body corp fee to pay.  Gone is the maintenance of the home, gardens, insurance, and maybe the removal of the balance of the mortgage.  This can mean you have funds left over to live your life as you desire.
  • Lock Up and Leave:  Travel is more affordable than ever.  With the ability to lock up and leave – you have the opportunity to just leave, knowing there is a building manager you can contact if needed – and who will also take an interest to make sure all is well, whilst you are away.  Escape the weekend or head overseas – you have choices, especially if you have downsized and now have some surplus funds.
  • Choice Over Facilities:  Always wanted a heated pool, spa, sauna or gym?  Choose an apartment that will supply what you want – and share the cost of running these facilities with the apartment owners.  It’s great when you don’t need to leave home, and have these wonderful facilities on your doorstep.
  • Share Costs:  Yes you have a body corp which runs the complex and it is wise to be involved and show an interest in how it works.  The advantage is you have like-minded people sharing the decision making and who help to keep a well maintained building – your new home.
  • Opportunity:  Apartment living gives you a chance to review how much of your money will be invested in the family home.  Should you take some of that equity and make it work in an investment home/apartment or townhouse – or do you just use it to travel and see the world?

If you are looking at property management of your investment – get in touch with Kerry Kirwan from Quinovic Parnell today on 0220 108 005.